Product Care

How to maintain?

• Close all windows and doors.


• Draw the curtains / blinds.


• Human comfort temperature is between 23°C - 25°C.


• It takes an average of 1 - 2 hours to cool a room.


• Do not block air inlets and outlets of the indoor unit and outdoor unit.


• Air filters should be cleaned every two weeks.


• Failure to do so will impair the flow and cooling capacity of your system.

• Helps remove fine dust, pollen, tobacco smoke and odour in the room.


• Air purifying filters need to be replaced every three months.


• Replace when colour turns dark even if filters are not three months old.

Note: Once the air purifying filter elements get dirty, it is not reusable and must be thrown away.

• To achieve better air conditioning performance, periodical maintenance by a qualified service technician is recommended, apart from regular cleaning by the user.


• Frequent usage of the air conditioning system as well as the environmental factors result in air conditioners turning dirty and dusty.


• To improve the condition of the system and to prolong its life span, please contact our service shop for maintenance.

• Do not place anything which is not water resistant under the indoor and outdoor unit.


• Moisture in the air may condense on the indoor unit and drip on certain conditions.


• For the outdoor unit, during the cooling operation, condensation may cause drips from the piping connections.